Client Support

Reduce mistakes and unsatisfied clients. With Object Analyzer you can
quickly locate your client’s issues and easily send documentation to the client

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Support your clients more efficiently

We all want to support our clients in the best and fastest way possible. Sometimes it’s not possible to do effective and efficient client support as the issue might be quite comprehensive. With Object Analyzer’s overview you can quickly see what needs to be done, and this makes it easier to estimate a time of completion for the client. 

Support clients

Quick support calls with Object Analyzer.

Object Analyzer is your friend when supporting clients. With Object Analyzer you can quickly find the issues they have by searching and filtering to locate the hotfix or object quickly and act accordingly.

Writing false in the hotfix overivew

Client support done easy

If a client is having an error, you will need to find the specific hotfix that causes this. Object Analyzer can locate the specific hotfix. This can be done with the advanced filters, e.g. write “false” in the installed tab to find the hotfixes not installed. Narrow down the search even further by filtering by type, name, ID and keyword matching the error information. Object Analyzer provides a description of, what Microsoft has changed and the updated code.

Undocumented changes

Occasionally Microsoft does not provide any documentation for objects, they change. Supporting clients with such issues can be very time-consuming. 

Fear not, Object Analyzer identifies such undocumented changes automatically. This allows you to compare the object code with its previous version to determine exactly what was changed. This saves you from many headaches and time-consuming investigations.

Get an overview for your clients

Object Analyzer gives you the superior overview of your customers’ solutions. NAVToolbox increases productivity and competitiveness for Microsoft Dynamics NAV and Business Central developers.

By automating the tedious and time-consuming process of performing manual ERP system diagnostics and analysis for new or existing clients. Object Analyzer gives you the ability to support clients fast and in a professional way.

Learn more about Object Analyzer

The powerful tool provides many functions and features besides the client support that can be useful to your organization. We recommend reading more about Object Analyzer’s features and functions in order know, how it can improve your workflow. Consider joining one of our informative webinars. Our webinars are the best way to see what Object Analyzer is capable of. Join our webinars for a LIVE demonstration of Object Analyzer.

See how Object Analyzer can grow your business

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